Terms and Conditions for “Share your feedback and Win Exciting Rewards”

1. This Campaign will be held from 1st May  2024 to 31st July 2024.

2. During this Campaign, Customers who have visited KBZ Bank branches will receive an SMS containing a survey link about KBZ Bank’s services. All Customers who respond to the survey will automatically become eligible to participate.

3. Customers who participate in this program have the opportunity to win the following prizes:

✦ KBZPay Market Coupons worth 100,000 kyats

✦ KBZPay Market Coupons worth 50,000 kyats

✦ KBZPay Market Coupons worth 10,000 kyats

✦ KBZPay Market Coupons worth 5,000 kyats and

✦ Vacation Packages up to 500,000 kyats

Additionally, 54 KBZPay Market coupons winners and 1 vacation package lucky winner will be selected from among those who respond to the survey every two weeks. Prizes will be awarded a total of six times during the Campaign period.

4. In order to reuse the received KBZPay Market Coupons, the purchase amount must be more than KBZPay Market Coupon amount.

5. During this Campaign  period,only (1) prize per Customer can be won.

6. The winners of the Campaign will be announced on KBZ Bank’s Facebook Official Page (with blue mark) and Official Website. The winners must acknowledge and agree that KBZ Bank may use the winner’s name and phone number (not the full phone number) to announce on social media and on the website.

7. Winners will also be notified through SMS from KBZ Bank. The SMS message will include the prize won by the winner.

8. After the lucky winner is announced, SMS containing a link to access the KBZPay Market Coupon will be sent within 7 business days.

9. Vacation Packages will be dispatched via SMS within (7) business days after the announcement of the lucky winner and a screenshot of the prize SMS sent to their phone and the information needed to receive their prize must be sent to the official KBZ Bank Facebook Page Messenger.

10. Winners are not allowed to exchange, transfer or exchange their prize as cash. You can use the winning KBZPay Market Coupons when placing purchase orders on KBZPay Market and KBZPay Market coupon must be used within (10) days after receiving it. The winning vacation packages must be used within the specified period as per the terms and conditions provided.

11. KBZ Bank employees will not contact participants in the cCampaign to request personal information, OTPs, or PINs.

12. During this Campaign period, KBZPay Customers will be entitled to enjoy the benefits stated in these Terms and Conditions, which will expire at the end of this Campaign period. Notwithstanding the Clauses herein, Customers can enjoy the Coupons as stated in Clause (10) if the Customer received the Coupons on the last day of the Campaign.

13. Customers are strictly forbidden to cheat in any other form or manner during this Campaign. KBZ Bank has the right to cancel and/or ban any Customer who is suspected to be cheating in any form and/or manner.

14. If there is any dispute between the Customers and KBZ Bank regarding this program, the officials of KBZ Bank will carefully investigate and resolve the dispute so that the rights of the Customers are not affected according to the statutory law.

15. KBZ Bank, at any time, shall have the right to amend or cancel or terminate the Terms and Conditions and or Campaign and the benefits or features regarding this Campaign conditionally for some reasons without giving any notice.

16. Customer acknowledges and agrees that there is no right to receive any compensation as a result of cancellation or termination of this Campaign for some reasons and/or variation to these Terms and Conditions without giving any notice.

17. KBZ Bank and KBZPay’s regular Terms and Conditions shall also apply.

18. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.

19. KBZ reserves the right to revise initiatives introduced in response to COVID-19 and natural disasters or force majeure events at any time, as the situation evolves. KBZ will not be liable to the Customer or any other party or be considered in breach of these Terms and Conditions for a failure to perform, or delay in performing, any such obligation set out in these Terms and Conditions while those circumstances.
20. These Terms and Conditions are made both in English and Myanmar and both versions shall be equally authentic and effective. In case of any discrepancy between the two versions, the Myanmar version shall prevail.