Receive money instantly from overseas and withdraw 100% in cash – FAQs

How can the customers withdraw the money transferred through Thunes (Transfer To), Tranglo and Ria?

Customers will be able to withdraw 100% of the cash transferred through Old Accounts and New Cash Accounts.

Types of  Bank Accounts are as below

Old Accounts

  • Saving Account – Individual and Joint ,Minor
  • Current Account – Individual and Joint 
  • Call Account- Individual and Joint 
  • Loan Bank account- Individual and Joint (linked to current account)
  • Card Bank account – Individual (Linked to current account)

New Cash Accounts

  • Current_Individual(Myanmar Citizen/Resident Foreigner)
  • CASH ACCOUNT_Current_Joint(Myanmar Citizen/Resident Foreigner)
  • CASH ACCOUNT_Call_Individual(Myanmar Citizen/Resident Foreigner)
  • CASH ACCOUNT_Call_Joint(Myanmar Citizen/Resident Foreigner)
  • CASH ACCOUNT – Savings_Individual_LCY
  • CASH ACCOUNT – Savings_Joint_LCY

Can the customers transfer money to Fixed Deposit through Thunes ( Transfer To), Tranglo and Ria?

The customers cannot transfer to Fixed Deposit accounts. 

Can the customers transfer money to Corporate Deposit through Thunes ( Transfer To), Tranglo and Ria?

The customers cannot transfer to Corporate Deposit accounts. 

What is the maximum amount that the customers transfer through Thunes ( Transfer To), Tranglo and Ria?

Customers can transfer the Myanmar Kyats Amount that is equivalent to USD $ 5000 as the maximum amount.  

Can the customers transfer the outbound remittance through Thunes( Transfer To), Tranglo and Ria?

The customers cannot make the outbound remittance.

How long does it take to receive the money transferred through Thunes ( Transfer to ), Tranglo and Ria?

The customers can receive the transferred money on a real time basis. ( Same Day/ Real Time) 

Do customers need to pay service fees when they withdraw cash transferred through Thunes (Transfer To), Tranglo and Ria?

Customers don’t need to pay service charges upon withdrawing the cash.

 How can the customer receive the money transferred through Western Union?

The Beneficiary can withdraw 100% of the transferred cash at any KBZBank Branches with no limit, no token by bringing 10 Digit Code Numbers and NRC Card. 

How can we withdraw cash transferred from Merchant Trade ( Malaysia)?

 The Beneficiary can withdraw 100% of the transferred cash at any KBZBank Branches with no limit, no token by bringing 14 Digit Code Numbers and NRC Card. 

 Is there a limit on cash withdrawal amount?

There is no limit on cash withdrawal amount. Customers can withdraw 100% of the transferred cash.

Does a customer need to get a token for cash withdrawal?

A customer doesn’t need to get a token for cash withdrawal. 

 From which countries can the money be transferred?

The money can be transferred through any countries which have Western Union, Thunes (Transfer To), Tranglo, Ria services and from Merchant Trade ( Malaysia).

Can the beneficiary withdraw cash from both Old Accounts and New Accounts?

Yes, the beneficiary can withdraw 100% of the transferred Myanmar Kyats from both old accounts and new accounts. 

Can the customers withdraw 100% of the cash transferred from KEB Bank and Krung Thai Bank?

Yes, the customer can withdraw 100% of cash transferred from KEB Bank and Krung Thai Bank to KBZ Old Accounts and New Accounts. 

Can you withdraw the worker inward remittance at all KBZ Bank Branches?

 Customers can withdraw 100% of worker inward remittance at all KBZ Bank Branches.

For more information and queries, contact 09 951018555 or [email protected]. For more information about Worker Remittance, please contact 09443211683.