Announcement – Branch Services available Nationwide

Dear Valued Customers,

We continue to open more branches nationwide in order to deliver essential banking services to our customers.

The open branches are categorized into 4 different types according to the available services, as follows:

  1. Cash Withdrawal Branch
  2. Cashless Branch
  3. Deposit Only Center
  4. Phone Booking

Available Branch ServicesCash Withdrwal BranchDeposit BranchCashless BranchPhone Banking
Local CurrencyForeign CurrencyLocal CurrencyForeign Currency
Cash Deposits/ KBZPay Cash-In/ Cheque Deposit (MMK)
Cash Deposits (USD, EUR, SGD, MMK)
QuickPay Deposits (MMK)
Cash Withdrawal (Passbook/ Cheque)
Cash Withdrawal (USD – MMK)
Account Transfer (MMK – MMK)
Account Transfer (USD, EUR, SGD – MMK)
New Cheque Book Request (MMK)
New Cheque Book Request (MMK, USD)
Current Account and Savings Account Opening (Individual/ Joint)
ATM Card Issuance, Card Renewal, Lost/Damaged Card Application
Purchase of Payment Order (Cash/ Transfer)
Issue of Payment Order (Transfer Only)
Money Transfer from KBZ to Other Banks (CBM Net)
Money Transfer from Other Banks to KBZ (Cheque Clearing)✔*✔*✔*
Fixed Deposit Account Closure and Rollover
Fixed Deposit Account Closure and Cash Withdrawal
Mobile Banking and KBZPay Account Openings
Bank Statement Issuance/ Balance Certificate Issuance (Individual)
KBZPay/ Bank Account Personal Information Change
Forgot Pin, ATM/ mBanking/ iBanking Error

Please check below for Self-services: 

Self-services  Contacts
Corporate iBanking Account Openingsales.transactionbanking
@kbzbank.com
Corporate iBanking Errortbd.corpibankingops
@kbzbank.com
Bank Account/ Card Statement Balance Checking Contact Center
(09951018555)
Forgot Pin/ ATM/mBanking, iBanking Error Contact Center
(09951018555)
Transaction Lock/ mBanking, iBanking Error Contact Center
(09951018555)
KBZPay Error (KYC) KBZPay Call Center
(09969963211)

Customers from Yangon, Mandalay and Naypyitaw can book for appointments via the KBZPay app under the ‘Branch Appointments’ function.

How to book for branch appointments via KBZPay https://www.youtube.com/watch?v=aMhZq9iB0XI


14th May – Branches Open in Yangon, Mandalay and Pyin Oo Lwin

Cash Withdraw BranchCashless BranchDeposit Only Centers
Ahlone Htaw Lee Kway
Insein ( Pauktawwa )
Kyauktada
Pansoedan
Sanchaung Bargayar
Thingangyun-2

Cash Withdraw BranchCashless BranchDeposit Only Centers  
Mandalay-3Amarapura
Mandalay-4Mandalay-1
Mandalay-7Mandalay-2
Mandalay-24Mandalay-5
Mandalay-30Mandalay-6
Mandalay-8
Mandalay-9
Mandalay-10
Mandalay-11
Mandalay-12
Mandalay-13
Mandalay-14
Mandalay-16
Mandalay-17
Mandalay-19
Mandalay-20
Mandalay-21
Mandalay-22
Mandalay-32
Mandalay-33
Mandalay-35
Mandalay-36
Mandalay-39
Mandalay-40
Mandalay-43
Mandalay-44
Mandalay-46
Patheingyi - Ohgyaw
Patheingyi(PTG)

Cash Withdraw BranchCashless BranchDeposit Only Centers
Pyin Oo Lwin 1 Branch
Pyin Oo Lwin 2 Branch
Pyin Oo Lwin 3 Branch


14th May – Branches Open in other regions

Branch NameRegion
DalaYangon Region
HleguYangon Region
HmawbiYangon Region
HtaukyantYangon Region
KawhmuYangon Region
Kyauk TanYangon Region
TaikkyiYangon Region
ThanlyinYangon Region
ThilawaYangon Region
TwantayYangon Region
Branch NameRegion
KumeMandalay Region
KyaukpadaungMandalay Region
KyaukseMandalay Region
Meikhtilar-1Mandalay Region
Meikhtilar-2Mandalay Region
Meikhtilar-3Mandalay Region
Meikhtilar-4Mandalay Region
Meikhtilar-5Mandalay Region
Mogoke-1Mandalay Region
Mogoke-2Mandalay Region
Mogoke-3Mandalay Region
MyittharMandalay Region
NahtogyiMandalay Region
New BaganMandalay Region
Nyaung OoMandalay Region
PyawbweMandalay Region
Sint KaingMandalay Region
Taung TharMandalay Region
ThaziMandalay Region
WundwinMandalay Region
YamethinMandalay Region

Branch NameRegion
BogaleAyayarwaddy
DanuphyuAyayarwaddy
EainmeAyayarwaddy
Hinthada-1Ayayarwaddy
Hinthada-2Ayayarwaddy
Hinthada-3Ayayarwaddy
KyaiklatAyayarwaddy
KyangyinAyayarwaddy
KyonpyawAyayarwaddy
LabuttaAyayarwaddy
MaubinAyayarwaddy
MawlamyinekyunAyayarwaddy
Myaung MyaAyayarwaddy
Nyaung ToneAyayarwaddy
PantanawAyayarwaddy
Pathein-1Ayayarwaddy
Pathein-2Ayayarwaddy
Pathein-3Ayayarwaddy
Pathein-4Ayayarwaddy
PyaponAyayarwaddy
ZalunAyayarwaddy
Branch NameRegion
Bago-1Bago
Bago-2Bago
Bago-3Bago
Bago-4Bago
Bago-5Bago
Bago-InntakawBago
Bago-PhayargyiBago
DaikOoBago
GyobingaukBago
Nyaung Le BinBago
OaktwinBago
Padaung-Oke Shit PinBago
PaungdeBago
PhyuBago
Pyay-1Bago
Pyay-2Bago
Pyay-3Bago
Pyay-4Bago
Shwe TaungBago
Taunggoo-1Bago
Taunggoo-2Bago
Taunggoo-3Bago
ThoneselBago
WawBago
YedasheBago
ZigoneBago
Branch NameRegion
FalamChin
HakhaChin
TedimChin
Branch NameRegion
Bamaw-1Kachin
Bamaw-2Kachin
MogaungKachin
Myitkyina-1Kachin
Myitkyina-2Kachin
Pharkant-1Kachin
Branch NameRegion
BawlekheKayah
Loikaw-1Kayah
Loikaw-2Kayah
Branch NameRegion
Hpa-an-1Kayin
Hpa-an-2Kayin
Myawaddy-1Kayin
Myawaddy-2Kayin
Myawaddy-3Kayin
Branch NameRegion
AunglanMagwe
ChaukMagwe
GangawMagwe
Magwe-1Magwe
Magwe-2Magwe
Magwe-3Magwe
MinbuMagwe
NatmaukMagwe
Pakokku-1Magwe
Pakokku-2Magwe
Pwint PhyuMagwe
Sa LinMagwe
Sin Phyu KyunMagwe
TaungdwingyiMagwe
ThayetMagwe
YenanchaungMagwe
YesagyoMagwe
Branch NameRegion
BilinMon
ChaungzonMon
KyaikmarawMon
Mawlamyaing-1Mon
Mawlamyaing-2Mon
Mawlamyaing-3Mon
Mawlamyaing-4Mon
MudonMon
PaungMon
Thahton-1Mon
Thahton-2Mon
ThanphyuzayatMon
YaeMon
Branch NameRegion
Lei WayNay Pyi Taw
Nay Pyi Taw - 1Nay Pyi Taw
Nay Pyi Taw - 2Nay Pyi Taw
Nay Pyi Taw - 3Nay Pyi Taw
Nay Pyi Taw - 4Nay Pyi Taw
Nay Pyi Taw - 5Nay Pyi Taw
Nay Pyi Taw Myo Ma MarketNay Pyi Taw
Pyinmana Branch - 1Nay Pyi Taw
Pyinmana Branch - 2Nay Pyi Taw
TatkoneNay Pyi Taw
Branch NameRegion
Ann BranchRakhine
Kyauk TawRakhine
KyaukphyuRakhine
MaungdawRakhine
MinbyaRakhine
MunaungRakhine
MyaukooRakhine
NgapaliRakhine
Sittwe Branch(1)Rakhine
Sittwe Branch(2)Rakhine
Sittwe Branch(3)Rakhine
ThandweRakhine
ToungupRakhine
Branch NameRegion
HomalinSagaing
Kalay-1Sagaing
Kalay-2Sagaing
KanbaluSagaing
KatharSagaing
Kawlin-1Sagaing
Kawlin-2Sagaing
KhamtiSagaing
Monywa-3 (Ocean)Sagaing
Sagaing -1Sagaing
Sagaing -2Sagaing
TamuSagaing
Ye OoSagaing
Branch NameRegion
Kyaingtong-1Shan(East)
Kyaingtong-2Shan(East)
MonghsatShan(East)
MongphyatShan(East)
Tachileik-1Shan(East)
Tachileik-2Shan(East)
Tachileik-3Shan(East)
KutkaiShan(North)
KyaukmeShan(North)
Lashio-2Shan(North)
Lashio-3Shan(North)
Muse-1Shan(North)
NamkhanShan(North)
Naung ChoShan(North)
ThipawShan(North)
AungbanShan(South)
Ayetharyar-1Shan(South)
Ayetharyar-2Shan(South)
HehoShan(South)
HopongShan(South)
KalawShan(South)
LoilemShan(South)
NamsangShan(South)
NyaungshweShan(South)
PekonShan(South)
Pin LaungShan(South)
PindayaShan(South)
PinlonShan(South)
Shwe NyaungShan(South)
Sight KhaungShan(South)
Taunggyi-1Shan(South)
Taunggyi-2Shan(South)
Taunggyi-3Shan(South)
Taunggyi-4Shan(South)
Taunggyi-5Shan(South)
Yatsauk-1Shan(South)
Yatsauk-2Shan(South)
YwanganShan(South)
Branch NameRegion
Dawei-1Tanintharyi
KawthaungTanintharyi
Myeik-1Tanintharyi

We continue to make every effort to bring all ATMs online and keep them stocked with cash.
To check ‘the Daily Update on Available Nationwide ATM List’ https://bit.ly/3gI4Yk9
For up-to-date information on cash availability at our ATMs, please refer to the KBZ Connect app here which is updated every 90 minutes.

For all Corporate withdrawal & services/ international banking services/ foreign currency/ payroll services, call KBZ Bank call center at 09-951018555 or [email protected].

Please be aware of the new Cash Withdrawal Limits:
Individual: MMK 500,000 per week
Corporate: MMK 5,000,000 per week