Visa/Mastercard Prepaid Card Opening & Top Up FAQs

Customer needs to have at least any one of KBZ accounts for applying Visa/Mastercard Prepaid Card. 

(1) Customer needs to come any KBZ branches and brings original NRC (or) Passport 

(2) Card Registration Fee – 10,000 MMK

(3) Card Initial Deposit – USD 50 

(4) Minimum card balance – USD 20

Visa/Mastercard prepaid Card can be available to get within one working day. 

For the application of Prepaid Card Lost/Renewal, the card can be available to get within one working day. The customer can apply at any of KBZ branches. 

When the customer has at least any one of KBZ accounts, can apply Visa/Mastercard Prepaid Card with either USD or MMK currency for top up. 

Customer who comes and applies for new prepaid card has the bank account, top up amount can be accepted via Account Transfer. However, the card application fee (10,000 MMK) is needed to be paid by Cash. 

When Prepaid Cardholder forgets the password, customer needs to contact Call Center by himself (or) goes to any nearest KBZ branches and request new PIN number. PIN Reissue Fee – 1 USD will be auto deducted from the card. 

Prepaid Card Wallet can be reloaded 1,000 USD maximum per month.

-The customer can spend maximum 2,500 USD within one month. 

-For Cash Withdrawal at Overseas ATM, there will be 50 USD per day, 100 USD per week can be withdrawn. The remaining balance 2,100 USD can be used via Online Payment.

The Prepaid Card’s Monthly Cycle 1 month can be defined from the 16th of previous month to the 15th of current month. 

If the Credit Balance of monthly cycle start is shown as Zero Balance, up to 1,000 USD can be topped up as monthly cycle limit. 

  • If customer would like to top up the prepaid card, either MMK or USD Currency Note. 

Remark: USD currency note must be 50 or 100. 

When the customer has already had 1,000 USD as Credit Balance as Total Monthly Top Up Amount, he can apply at any of KBZ branches. Based on this, the respective branch will send the mail, attached together with necessary documents to the designated Department for Approval. And based on the Approval, the process will be done accordingly. 

Customer had already had a card so there’s No Need to make a bank account by the customer who would like to top up only (or) the person who comes and makes a top up on behalf. 

The Prepaid Card’s Monthly Cycle 1 month can be defined from the 16th of previous month to the 15th of current month. 

  • When the customer would like to top up, he needs to check his credit balance of his prepaid card at any nearest KBZ branches. When the maximum limit at the start of Monthly Cycle is shown as “Zero Balance”, the customer can top up 1,000 USD as monthly cycle limit. 

For example: When Branch checks the credit limit and Credit Balance at the start of monthly cycle is shown as 700 USD, the customer can only top up the MMK currency amount which is equivalent to 300 USD.

After checking the credit balance, it’s allowed to make a top up via Account Transfer.