Commercial Banking

“KBZ Online Banking – Customer Retention Campaign” Terms and Conditions

May 19, 2025May 20, 2025
  1. KBZ Online Banking – Customer Retention Campaign for Online Banking Customers is specified from 19th May 2025 to 31st May 2025.
  2. The purpose of this Campaign is for the eligible KBZ Online Banking Customers to win the lucky draw cashback prize of one hundred thousand (100,000) MMK by making one of the specified transactions during the Campaign period. Only selected Customers who are notified by KBZ Bank will be eligible to participate in this Campaign.
  3. Eligible KBZ Online Banking Customers who make a transaction (KBZ to KBZ Bank Account Transfer or Other Bank Transfer or Bill Payment or QuickPay or Gift Card) on KBZ Online Banking  during the Campaign period will automatically be eligible to participate in the Campaign. During this Campaign, the eligible Customers who make at least 1 transaction on KBZ Online Banking will get 1 chance to Lucky Draw. There is no limitation on the times of transaction and transaction amount in this Campaign.
  4. Winner will be selected randomly and notified via SMS within 3 working days after the Campaign period. The cashback prizes will be directly credited to the Winner’s respectiveKBZ Online Banking Account within 10 business days after the Winner was notified. KBZ Bank reserves the right to modify such time without prior notice to the Winners in the event outside the control of KBZ Bank or gazetted holidays.
  5. Winner will also be notified by KBZ Bank via SMS after cashback prices are credited. 
  6. During this Campaign period, KBZ Bank Customers will be entitled to enjoy benefits stated in these Terms and Conditions, which will expire at the end of this Campaign period.
  7. KBZ Bank employees will not contact participants in the Campaign to ask for OTP or PIN or KBZ Bank Account information.
  8. Customers are strictly forbidden to involve in any other form or manner of fraudulent activity during this Campaign. KBZ Bank has the right to cancel and/or ban any Customer who is suspected to be involved in any form and/or manner of fraudulent activity.
  9. In the event of any dispute arising between KBZ Bank Customers and KBZ Bank regarding this Campaign, such dispute will be examined carefully and finally resolved by the authorized officers of KBZ Bank without any prejudice to the statutory rights of the Customer.
  10. KBZ Bank, at any time, shall have the right to amend or cancel or terminate the Terms and Conditions and/or Campaign and the benefits or features regarding this Campaign conditionally for some reasons without giving any notice.
  11. Customer acknowledges and agrees that there is no right to receive any compensation as a result of cancellation or termination of this Campaign for some reasons and/or variation to these terms and conditions without giving any notice.
  12. All normal KBZ Bank Terms and Conditions apply. 
  13. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Union of Myanmar.
  14. KBZ Bank reserves the right to revise initiatives introduced in response to COVID-19 and natural disasters or force majeure events at any time, as the situation evolves. KBZ Bank will not be liable to the Customer or any other party or be considered in breach of these Terms and Conditions for a failure to perform, or delay in performing, any such obligation set out in these Terms and Conditions while those circumstances continue.
  15. These Terms and Conditions are made in both English and Myanmar and both versions shall be equally authentic and effective. In case of any discrepancy between two versions, the Myanmar version shall prevail.
  16. Any clarifications on this Campaign and more information, please contact KBZ Bank Call Center Phone No. 09951018555.