Dear Valued KBZ Bank Customer,

Welcome to KBZ Bank’s new queue system

  • Please join the queue outside the branch until you are asked to come inside.
  • Branches will limit customer numbers to between 5-15 inside at any one time.
  • Priority will be given to monks, elderly, pregnant women, customers with young children and people with disabilities.
  • Wash your hands before entering the branch. 
  • Customers must be in the queue with a number before 3pm to be served on the same day.

Out of respect for our staff and for other customers, please follow the instructions.

Fight COVID-19 with Metta!

Closures and reduced hours

We’re doing all we can to make sure our branches run smoothly while supporting the well-being of our colleagues.

Always check the branch finder for up-to-date opening times before you visit.

For more information please visit:

To download the KBZ mBanking app, please click here:

To download the KBZPay app, please click here:

For any further inquiries, please contact our customer service available 24/7 Monday to Sunday via:

KBZ Bank Call Center | 09-951018555

KBZPay Call Center | 09-969963211

Email |

Thank you for banking with KBZ Bank.